Frequently Asked Questions

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How do I book a tour?

Choose a tour in the catalog, open details, and add to cart. Proceed to cart to finalize.

Are tours accessible?

Many routes are wheelchair-friendly. Check the tags in each tour or contact us for specifics.

What is the cancellation policy?

Full refund 24+ hours before start. Within 24 hours, refunds are not guaranteed.

What should I bring?

Comfortable shoes and weather-appropriate clothing. Hydration and curiosity help.

Do you operate in bad weather?

We run rain or shine unless safety is compromised. We'll notify you by email for any changes.

Can I change my booking?

You can reschedule once for free up to 24 hours before your tour start time, subject to availability.

Are private tours available?

Yes. Private itineraries can be tailored to interests, timing, and group size. Contact us to plan.